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Customer Service : let us help you
Got a Question?
Top Questions
» When will my order ship?
» What is my Hardiness Zone (Growing Zone)?
» How do I care for my new plants?
» Can I delay my order?
» How much will shipping cost?

Order Questions
Placing an Order
» What is my Hardiness Zone (Growing Zone)?
» How much is shipping and handling?
» Do you offer discounts for bulk and wholesale orders?
Order Status
» check the status of my order
» when will my order ship
» how do i know if my order has shipped?
Other Questions
Planting & Care
» My tree just arrived, what is the proper way to plant it?
» I've planted my tree, does it need to be staked?
» Why are the leaves on my tree turning yellow?
» Why are the leaves curling and turning brown?
» I think my tree has a pest or a fungus, what do i do?
» My problem or question is not answered here.

There is a problem with my order
» My trees/shrubs were wilted on arrival.
» I received the wrong item, now what?
» My trees are the wrong size.
I've had my trees for a while, and now...
» My tree died.
» My tree looks sick.
Contact Customer Service
» Send us a message
» Call 888-504-2001